Shipping, payment, returns

Shipping, payment and returns

Nevo Sector is based in Sofia, Bulgaria. We ship from several stock locations in the EU and beyond to companies in Europe and worldwide. Lead time, delivery and payment terms are stated in every quotation.

In short

From Nevo stockabout 2–3 working days
From supplier stockabout 6 days
Other partslead time in weeks, stated in the quotation
CouriersDHL, FedEx, UPS, DPD
VAT in the EU0% reverse charge with a valid EU VAT number
Paymentprepayment by bank transfer
Returnscontact us with your invoice number — we reply with the next step

Lead times

Lead time depends on where the part is. Your quotation shows it for every line and every condition.

Nevo stock

2–3 working days

Parts we hold ourselves.

Supplier stock

about 6 days

Parts in stock at our supplier sources.

Everything else

in the quotation

Lead time in weeks, stated per line.

Courier transit time comes on top.

Couriers and countries

Couriers

We ship with DHL, FedEx, UPS and DPD. Shipping cost is stated in the quotation.

Inside and outside the EU

EU: delivery to companies across the EU, without customs formalities.

Outside the EU: we ship too. Customs clearance, duties and import taxes are on the recipient's side.

VAT for EU buyers

Nevo Sector EOOD is a Bulgarian company, VAT BG206256528. Before invoicing, we check your EU VAT number in the VIES system.

Your companyVAT on our invoice
In another EU country, with a valid EU VAT number (VIES)0% — reverse charge; you account for VAT in your country
In the EU, without a valid EU VAT numberBulgarian VAT
In BulgariaBulgarian VAT
Outside the EUVAT according to the rules for your country

Payment

Prepayment by bank transfer.

Returns and claims

  1. Write to info@nevosector.com with your invoice number, photos and a short description.

  2. We review the case and reply with the next step.

Warranty depends on the part condition and is stated in your quotation.

Have a part number?

One part number or a whole list. We reply with price and lead time.